bTechnical Guides
 
Conquest Wildman have produced a range of Technical Guides to help advise you with a range of IT issues, from dealing with junk mail to checking your backups. Just click on the graphic next to the topic you are interested in to open a downloadable pdf.
 
 

No.1 How to configure a VPN connection to your office network

Instructions on how to congfigure a virtual private network

   
  No.2 Managing junk mail

Tips on reducing your chances of recieving junk mail.
   
  No.3 Checking your backups are working properly

Very important instructions on making sure your backups are working as they should.
   
  No.4 Email address spoofing

An explanation of why you should never rely on the senders address to verify the validity of an email
   
  No.5 Using Spam Inspector

Tips on configuring the Spam Inspector software
   
  No.6 Looking after your Brother HL12xx or HL14xx printer

Advice on maintaining your Brother printers
   
  No.7 The responsible use of email marketing

General advice about using e-mail as a direct marketing tool
   
  No.8 Keeping your Windows operating system updated

Important advice on looking after your operating system
   
  No.9 How to start Windows in safe mode

Starting Windows in safe mode can help you cure certain problems should they arise with your operating system
   
  No.10 What to do when Symantec Antivirus Corporate Edition or Norton Antivirus Corporate Edition detects a virus

Advice on action you must take if your anti-virus software detects a problem
   
  No.11 How to re-connect your wireless keyboard and mouse after replacing the batteries

When the batteries fail, you will need to follow this procedure to re-connect these devices.
   
  No.12 Things to check if you think your backup isn't working

Simple things you can do to find out what's happening with your backups.